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Standard Operative Procedure (SOP) F&B Course!

Master the Art of Table Service
Miami, FL
March 6th, 2025

Title: “Basic Course Italy Academy – SOP F&B”
Objective: Enhance operational skills and customer satisfaction.
Target Audience: Operational staff in restaurants and hotels.

Course Overview

  • Title: “Basic Course Italy Academy – SOP F&B”.
  • Objective: Enhance operational skills and customer satisfaction.
  • Target Audience: Operational staff in restaurants and hotels.

Key Topics

  • SOPs: Ethics, hygiene, grooming, honesty.
  • Service: Reservations, customer interaction, front-of-house and back-of-house workflow.
  • Practices: Mise-en-place, table service, hygiene.

Skills and Benefits

  • International standards and problem-solving.
  • Improved efficiency and perceived quality.

Structure and Certification

  • Duration: Theoretical and practical sessions.
  • Materials: Includes personalized aprons.
  • Certification: Final test and periodic updates.

THE COURSE IS OPEN TO PRIVATE INDIVIDUALS AND PROFESSIONALS ALIKE.

Course ID
ACC 117
Level
Level 1

Event Details
When:
March 6th
10:00 AM – 1:30 PM

Where:

Miami Culinary Institute
@MIAMI DADE COLLEGE
415 NE 2ND AVENUE
MIAMI, FL 33132
(Parking Free)

Price: $250.00

For Information please contact:

Email: sofia@lovetoitalyacademy.com

Limited seats available. Sign up before February 28th to ensure your participation in this extraordinary culinary experience.

ZELLE PAY: info@lovetoitalyacademy.com

About Angelo Ferrante

  • General Manager Deluca Restaurants
    Nashville TN

  • Hospitality Trainer

“The Waiter: The Heart of a Restaurant’s Success”

Being a waiter is not just a job; it’s a profession that demands skill, elegance, and impeccable preparation. The waiter is the one who welcomes guests with a smile, passionately explains the dishes, and turns a simple meal into an unforgettable experience.

A restaurant isn’t just about star chefs, visionary managers, or refined sommeliers. The waiter is the face of the restaurant, the person who connects directly with the customer, gathers feedback, and builds that special bond that makes clients return.

The better a waiter is trained, the more they can achieve personal success and contribute to the restaurant’s growth. It’s not a humble job—it’s a noble profession built on dedication, expertise, and artistry.

If you want to make a difference, join our Standard Operative Procedure (SOP) F&B Course. Because the future of successful restaurants starts with you.